Classification : ABS and yellow.ai Bring Conversational AI to My Digital Fleet

Technology Capable of Conversing in 100+ Languages Delivers Insights for Shipowners and Charterers in a Significant Industry Firs

(HOUSTON) ABS is launching enterprise-grade, AI-powered chatbots and voice bots on its ABS My Digital Fleet™ risk management platform together with yellow.ai, the world’s leading Conversational AI Platform.

This marks an important industry first as no such digital solution has previously been deployed to provide shipping companies with helpful information and support in a conversational manner on a global scale. It is the latest addition to ABS My Digital Fleet’s Alliance Program.

yellow.ai’s industry-leading technology offers ABS My Digital Fleet^TM users data-driven insights from the ocean of information streaming off vessels, increasing efficiency in managing operational risk.

The AI chatbot acts as a virtual fleet manager to assist users with critical fleet tracking information, including weather, equipment, and fuel monitoring, carbon intensity indicator (CII) monitoring, route optimization, generating easy-to-view dynamic charts on demand, and more through the ABS platform.

ABS My Digital Fleet^TM is the only customizable risk management platform that seamlessly integrates data to provide real-time insights for driving sustainable operations and reducing operational risks.

The ABS My Digital Fleet Alliance Program nurtures an ecosystem of industry-trusted intelligence and technology providers enabling integrated insights for clients on one unified platform.

“We are proud to be the first in our industry to employ a conversational AI-based virtual fleet manager as part of our My Digital Fleet platform,” said Smarty Mathew John, Vice President, of Digital Solutions at ABS.

“As a shared solution for shipowners, ship managers, and charterers, this will allow us to provide actionable insights for each stakeholder regarding which vessels from the fleet need their attention and why in a fast, helpful, and conversational manner.

Questions asked can be as simple as which vessels are not meeting charter party requirements or EEOI targets or have non-functioning critical equipment or where to bunker for the lowest fuel cost. There are a lot of possibilities. With yellow.ai, ABS can continue building on its commitment to deliver cutting-edge insights and an unrivaled user experience.”

“Our deployment with ABS shows just how critical a role conversational AI can play in supporting the organizations that are tasked with keeping people and property safe,” said Raghu Ravinutala, CEO and Co-Founder of yellow.ai. “We are very proud to be working with ABS to take chatbots to the vanguard of their potential while demonstrating how our cutting-edge technology is setting the pace for innovation in the industry and redefining how people interact with an organization’s intelligence.”

About ABS

ABS, a leading global provider of classification and technical advisory services to the marine and offshore industries, is committed to setting standards for safety and excellence in design and construction.

Focused on the safe and practical application of advanced technologies and digital solutions, ABS works with industry and clients to develop accurate and cost-effective compliance, optimized performance, and operational efficiency for marine and offshore assets.

About yellow.ai

yellow.ai is the world’s leading Conversational AI and CX Automation Platform, recognized by Gartner, IDC & G2 crowd as a leader and trusted by 700+ global enterprises, including Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, and MG Motors.

Weaving in the best of AI and human intelligence to elevate customer and user experiences for sales, marketing, commerce, and internal business support, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation. yellow.ai has raised more than $110M from blue-chip investors and has offices throughout the US, Middle East, and Asia.